Reference

How ndbcodes Handles Your Personal Information

This privacy policy covers exactly what data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and browse the lobby — and how we protect it.

Account data protectionPayPal, Venmo, Play+ transaction privacyYour right to access or delete dataNo third-party data salesUS-based account support
ndbcodes How ndbcodes Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or submit a deletion request, our support team handles those directly. Use the channel that works best for you — we route privacy requests to the right team regardless of how you reach out.

Team online

Live Chat

Start a live chat session from your account dashboard. Privacy requests submitted here are logged and assigned to our data team within one business day.

Email Support

Send your privacy request to our support email address listed in your account settings. Include your registered email and the specific request type for faster handling.

Account Settings

Some data requests — like updating your contact details or reviewing saved payment references for PayPal or Venmo — can be handled directly inside your account settings page.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our data handling is built around four clear practices: secure storage, limited sharing, transparent retention, and a straightforward process for you to exercise your rights. We do not use your account data to build advertising profiles, and we do not license it to outside data brokers. Here is how each area works in practice.

Account Security

Your account is protected with SSL encryption and session-based authentication. We flag unusual login patterns and may require identity re-verification before processing a PayPal or Venmo withdrawal.

Cookie Use

We use functional cookies to keep your session active and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the cookie notice that appears on your first visit.

Data Retention

Active account data is kept for as long as your account is open. Closed account records follow a retention schedule tied to applicable state requirements before being deleted from our systems.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time. Submit requests through live chat or the support email in your account settings — we confirm receipt and respond within the timeframe required by applicable law.

Common Questions About Your Privacy on ndbcodes

These are the questions we get most often about data, cookies, and account privacy. If something isn't covered here, reach out through live chat or the support email in your account settings.

We collect your name, email, date of birth, and identity verification documents. We also log your device type and session activity to protect your account from unauthorized access.

We do not sell or license your personal information. We share only what is necessary with payment processors like PayPal and Venmo to complete transactions, and with regulators where state law requires it.

We receive a transaction confirmation reference only — not your full PayPal or Venmo credentials. Your payment account details stay on those platforms and are governed by their own privacy terms.

Yes. Submit a data access request through live chat or the support email shown in your account settings. We'll confirm receipt and respond within the timeframe applicable law requires.

Contact support via live chat or email with a deletion request. We'll verify your identity first, then process the deletion according to our retention schedule and any state-law obligations that apply.

We use functional cookies to keep your session running and analytics cookies to improve the lobby experience. You can adjust your preferences in the cookie notice on your first visit or through your browser settings.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.